In the unlikely event of a canceled performance, ticket holders are offered the option of attending another performance of the same production (pending availability) or receiving a refund. As an alternative, please consider making a tax-deductible ticket donation to BAM.
Please choose from the following:
1. Call BAM Ticket Services at 718.636.4100 to arrange an exchange (subject to ticket availability), donate your tickets, or request a refund. Please have your tickets in hand when calling, unless they’re being held at the box office..
2. Simply do nothing, and you will receive a refund to your original method of payment, once the production has closed. Please note: If you purchased your tickets with cash, you must come to the box office in person to receive your refund or make an exchange.
Exchanges are subject to availability. The value of the original ticket will be applied to a future performance. Ticket holders who exchange their tickets for seats of a higher value are responsible for the balance. Those exchanging for a lower priced seat will receive a refund for the difference. For more information, please contact BAM Ticket Services.
BAM Ticket Services
Mon—Fri: 10am—6pm | Sat: 12noon—6pm | Sun (performance days only): 12—4pm
BAM Box Office
30 Lafayette Ave, Brooklyn