What does BAM stand for?

BAM is an acronym for Brooklyn Academy of Music. In 1861, when BAM was founded, the term "academy" had a slightly different connotation than it does today; it referred to an association or institution for the advancement of art, literature, or science, which BAM certainly endeavored to be. In the 21st Century, however, "academy" usually implies a school, and although BAM may educate and edify, it does not offer traditional classes to students of art.

What are the Box Office hours?

For in person sales, the Box office is open Mon-Sat from 12noon-6pm. While the box office stays open until curtain on a performance day, advance sales end one hour prior to the show. The box office closes after the last performance in June and reopens the day after Labor Day. Phone sales hours are different: Mon-Fri, 10am to 6pm, Sat, 12noon-6pm and performance Sundays from 12noon-4pm. Summer hours vary. The BAM sales offices are closed most major holidays.

Do you offer rush tickets?

Present a valid student ID and proof of age (students 25 and under and seniors 65 and over) day of show for up to two tickets to our movies or performances. For live performances call BAM Ticket Services (718.636.4100) beginning at 3pm the day of show to confirm that rush tickets will be offered. Then, come to the BAM Box Office no earlier than 90 minutes prior to the performance time to purchase your tickets ($10). Subject to availability. For cinema screenings, tickets are $7.50 for seniors 65 & older, children 12 & under, and students 25 & under w/ valid ID (Mon—Thu, except holidays). Discounts available at BAM Rose box office only. More

How can I purchase movie tickets?

Go to http://www.movietickets.com/house_detail.asp?house_id=5311 or visit the BAM Rose Cinemas Box Office.

I am having problems purchasing tickets online. What do I do?

Call BAM Ticket Services at 718.636.4100 for assistance. Tickets may also be purchased in person at the BAM Box Office, located in the Peter Jay Sharp building at 30 Lafayette Avenue in downtown Brooklyn.

I haven't received my tickets. What can I do?

Call BAM Ticket Services at 718.636.4100. We will make arrangements to have replacements held at the box office for you.

Can I exchange my tickets?

Subscribers may exchange their tickets at no charge for a different date of the same production, provided all subscription tickets (including "Bring a Friend" tickets) are exchanged into the same performance. Next Wave Thursdays and Opening Night Music packages may not be exchanged for alternate performance dates, due to the date-specific nature of the packages. Single ticket buyers may also exchange their tickets for a different date of the same production for a $15 per ticket fee ($8 for Friends of BAM; no fee for Patrons).

Exchanging your tickets is easy: simply return them to BAM Ticket Services no later than 48 hours before the original performance date, or come to the box office at least one hour prior to the original performance. Please note that all exchanges are subject to availability, and exchanges cannot be made on lost tickets.

What if I can't make my performance?

If an exchange is not an option for you, you may donate them to BAM by calling BAM Ticket Services at 718.636.4100. A receipt for the value of the tickets will be mailed to you at the end of the season.

Are there discounts for groups?

Groups of at least 20 are eligible for discounts to most mainstage performances. For more information, call BAM Group Sales at 718.623.7885.

Are the seats available online the same as the seats I can buy over the phone and at the box office?

Yes.

When performances sell out, is there a cancellation line? What is the policy?

Cancellation lines often form for sold out events. Seats that become available are sold on a first come-first served basis.

How can I buy standing room or cushion seats?

While standing room and cushions have been made available to certain performances in the past, they are not a standard offering. Call BAM Ticket Services at 718.636.4100 for more information.

What does partial view mean?

Like many theaters, both the BAM Harvey Theater and Howard Gilman Opera House have seats that have a limited view of the stage for certain types of events. This may be due to the theater's fixed architecture, or it could be a result of the staging of the performance. A BAM Ticket Services or Box Office representative will explain the nature of the partial view seat prior to selling it. Most BAM partial view seats are sold at a discount.

Can someone else in my party pick up tickets without me?

Yes. We can hold your tickets in another person's name. Call BAM Ticket Services at 718.636.4100 to make these arrangements.

What if the performance is cancelled?

In the unlikely event of a cancelled performance, ticket holders are offered the option of attending another performance of the same production (pending availability) or receiving a refund. Call BAM Ticket Services at 718.636.4100 for more information.

Can I buy tickets to the BAMcafé live or Metrotech performances?

BAMcafé live and BAM R&B Festival at Metrotch performances are free and open to the general public.

Does BAM offer music lessons or any academic courses?

No. BAM is strictly a presenter of contemporary performing arts. Despite what "academy" may imply, we have never offered classes in the performing arts. However, BAM does have a comprehensive education program that explores BAM's live performances and film series. For more information on BAM Education, please visit click here or email education@BAM.org.

For music lessons, we suggest you try contacting our neighbor, the Brooklyn Music School at 126 Saint Felix Street, Brooklyn, New York 11217. Call 718.638.5660 for more information.

I'd like BAM to consider my work for presentation. What do I do?

If you feel your work may be appropriate for the artistic efforts we at BAM pursue, we would be willing to receive a videotape of the performers, and any promotional materials that you have in English. You may also place our names on your mailing list and, when possible, we shall endeavor to attend a performance.

For further information, email programming@BAM.org or mail materials to:
Joseph V. Melillo, Executive Producer, Brooklyn Academy of Music
30 Lafayette Avenue, Brooklyn, New York 11217
USA

Can I purchase audio or video recordings of BAM performances?

Performances at BAM are generally not recorded for sale. However, if commercial recordings of performances by companies that visit BAM exist, they may be available at Shakespeare & Co. at BAM or at most media stores and websites.

Can I buy a gift certificate for BAM?

BAMcash gift certificates are available in $20 increments through BAM Ticket Services (718.636.4100) and at the BAM Box Office. BAMcash is good for all live performances, BAM Rose Cinemas, BAMcafé, and Shakespeare & Co. at BAM. BAMcash expires one year from the date of issuance.

Where can I find directions to BAM?

Click here.

Where can I park? How much will it cost?

Click here.

What kind of concessions are offered at BAM before shows/during intermission?

We offer light snacks such as sandwiches and chips and beverages including soft drinks and beer and wine.

Can I bring outside food or beverage into BAM?

Food and beverages (with the exception of bottle water) are not permitted in the BAM Howard Gilman Opera House and the BAM Harvey Theater. Outside food and beverages are not permitted in BAMcafe or the lobby of the BAM Harvey Theater.

How do I make a reservation at the BAMcafé?

Call 718.623.7811. If calling outside of operating hours, please feel free to leave a message and your call will be returned.

Where else in the BAM neighborhood can I have a meal before/after my performance or film?

Click here.

How can I join BAM's mailing list?

You can join BAM's mailing list by clicking on the Mailing List link at the top of the homepage. You'll be redirected to a page asking for your areas of interest and your mailing address. Alternatively, you can send an email to info@BAM.org indicating that you would like to join BAM's mailing list.

How can I become a BAM member?

It's easy to become a member of BAM and you can even do it online. Visit Get Involved to learn about our two membership programs, Friends of BAM and BAM Cinema Club. Or you can contact our membership office directly by phone at 718.636.4194 or via email at Membership@BAM.org.

Does BAM rent out its theaters and cinemas?

Yes. BAM stages and public spaces are available for rent when not in use for presentations. Past renters have included MTV, HBO, and American Public Radio. For more information, call 718.636.4198 or email rentals@BAM.org.

What are the theater and cinema seating capacities?

The BAM Opera House seats 2109 and the BAM Harvey Theater seats 874. BAM Rose Cinemas seats 103 in Cinema 1, 155 in Cinema 2, 272 in Cinema 3, and 220 in Cinema 4.

Can I bring my child to BAM?

Due to the nature of BAM's programming, parents are strongly discouraged from bringing children under the age of 5. BAM reserves the right to remove disruptive persons from the theaters. If you are interested in family programming, call BAM Ticket Servcies at 718.636.4100 and ask to be placed on the BAMfamily mailing list to receive performance announcements.

Does BAM offer booster seats for younger children at family performances?

Yes. Please inquire with an usher at the theater.

Can I check luggage or strollers at the coat check?

Yes.

Does BAM offer infa-red listening assistance devices?

Yes. Infa-red listening assistance devices are available at the coat check in both the Howard Gilman Opera House and BAM Harvey Theater.

How do I make arrangements for wheelchair accessible seating?

For assistance with these locations, call 718.636.4159.

How do I contact the lost and found?

Call 718.636.4150.

How do I apply for a job at BAM?

You can visit http://brooklynacademy.appone.com/ for job postings and information. Or, to apply for a part time or union position, send your resume by fax to 718.636.4179 or by email to HRresumes@BAM.org.

Does BAM have internships?

Yes, BAM has a thriving internship program. You can learn more here.

Can I volunteer at BAM?

At this time, BAM does not offer any volunteer opportunities. However, we are currently designing a volunteer program. Stay tuned for updates.

Does BAM have a volunteer usher program?

No. BAM does not use volunteer ushers. Interviews and hiring for open usher positions typically occurs in early September. Contact BAM Human Resources at HRresumes@BAM.org for more information.