For Teachers and Classes

Ticket Reservation Policies

RESERVING TICKETS

Once your order has been submitted, an invoice for the total amount due will be emailed to you. Your reservation is not confirmed until you receive this invoice. Upon receipt of full payment, you will receive an updated invoice that confirms the amount is paid in full. No classes will be admitted into a performance or film without advance payment.

Payment Due Dates

Payment or a purchase order is due no later than 30 days after receipt of invoice. If reservations are made less than one month prior to the event, payment is due within seven calendar days. Pre- or post-show workshops are included with the ticket price, but are not guaranteed unless payment or a purchase order is received at least three weeks before the performance date. Please note that reservations that remain unpaid past the payment due date are not guaranteed and may be released to waitlisted schools.

SEATING/TIMING

Seating is at the discretion of management and begins 30 minutes prior to the show. As part of the program, post show discussions may occur immediately after an event and last 15—25 minutes. Please prepare your students for questions and arrange transportation accordingly.

PAYMENT METHODS

BAM Education accepts:

• NYC Department of Education purchase orders (Vendor Code: BAM032000)
• Checks made payable to Brooklyn Academy of Music, ATTN: Education
• Money orders
• MasterCard, Visa, and American Express
• BAM Gift Card

REFUND POLICY

No refunds will be given under any circumstances. Credits for entire groups may be issued only in the event of weather or bus emergencies. Requests for credit must be made within one week following the scheduled performance and must be used within the current school year.

TITLE 1 SCHOOL DISCOUNT

Title 1 schools may indicate their status upon reservation to be eligible for a 20% discount on BAM Education tickets. Verification of status is necessary.

SPECIAL NEEDS

BAM Education welcomes all audiences. Please let BAM Education know if any of your students require special assistance or individual seating accommodations. BAM facilities are wheel-chair accessible and its staff is happy to assist teachers and students navigate through its spaces and make their BAM experience joyful and enriching. BAM Education also presents relaxed performances for special audiences.

 

NEED HELP?

Contact BAM Education at 718.636.4194­ (Mon—Fri 9:30am—5:30pm) or education@BAM.org.

See Education FAQs.