In the unlikely event of a canceled performance, ticket holders
are offered the option of attending another performance of the same
production (pending availability) or receiving a refund. If you
prefer, you may make a tax deductable ticket donation to BAM.
Please choose one of the following
methods to handle your exchange/refund/donation
1. You may exchange/refund/donate your tickets in person at the
2. You may arrange an exchange (subject to ticket availability),
donate your tickets or request a refund by calling BAM Ticket
Services at 718.636.4100.
3. You may do nothing, in which case your tickets for the
canceled performance will be refunded to your original method of
payment once the production has closed.
Please note: if you purchased your tickets with
cash, you must come in person to the box office to make an exchange
or receive your refund.
Exchanges are subject to availability. The value of the original
ticket will be applied to a future performance. Ticket holders who
exchange into seats of a higher value will be responsible for the
balance. Those downgrading to a lower priced seat will receive a
refund for the difference. For more information, please contact BAM
BAM Ticket Services
Mon—Fri: 10am—6pm | Sat: 12noon—6pm | Performance Sundays:
BAM Box Office
30 Lafayette Avenue, Brooklyn NY, 11217
Mon—Sat: 12noon—6pm | Performance Sundays: 12noon—4pm