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A Note to our Audiences
While our spaces remain closed due to Covid-19, the spirit of BAM is very much alive. Be sure to peruse our current offerings and keep an eye on this page as we’ll be continuously rolling out new programs and events—all designed for the virtual space—as a way to stay responsive to what’s going on, both at BAM and in the world at large.
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The Fine Print

Frequently Asked Questions: Cinema

 

What do cinema tickets cost?

  General Admission Level 1-3 Members Level 4 & 5 Members and Patrons Students (Mon-Thu) / Seniors/Veterans
Regular screenings $16 $8 Free $11
3D screenings $18 $9 Free $14
BAMkids Movie Matinees $10 adult /$7child $7 Free n/a

Special screenings:
BAMcinemaFest and BAMkids Film Festival Varies $5 off $5 off (free for Patrons) n/a
HD screenings / lectures $34/$28 $5 off $5 off (free for Patrons) n/a
Special film events (Q+As, sneak previews, etc.) Varies $5 off $5 off (free for Patrons) $4 off

* There is a $1.50 fee per cinema ticket. Fees are waived for members Level 2 and up. Click here for more information on member benefits.

How do Level 4 and 5 members and BAM Patrons secure movie tickets?

BAM Members & Patrons who receive free admission to movies as part of their benefits package (Level 4, 5, and all BAM Patrons) can simply present their membership card and photo ID at the BAM Rose Cinemas entrance. We recommend arriving at least 20 minutes prior to the film's start time to ensure entry. Additional guest tickets must be purchased at full price.

Tickets for repertory films can be reserved online in advance. Unfortunately we cannot accommodate advance reservations for new release films. Tickets for BAMcinemaFest, BAMkids Film Festival, and other special screenings are discounted but not free for Level 4 members and above. Other exceptions may apply; see BAM.org/benefits for full details.

I didn’t receive a confirmation email for my cinema tickets. What should I do?

Please check your spam folder or other email account that may be associated with your BAM account. You can also retrieve your tickets at the BAM Rose Cinemas box office or ticket kiosks with the credit card used in the purchase. To verify that your purchase was completed, please contact BAM Ticket Services at 718.636.4100.

I lost my cinema tickets, which I purchased at the box office. Can I get duplicates?

Unfortunately lost physical tickets cannot be replaced. If you have not picked up tickets that you purchased online, you can retrieve them at the box office or ticket kiosk.

Can I exchange my tickets for another movie or screening time?

The BAM Rose Cinemas box office may accommodate your request, depending on availability.

Can I have someone else pick up my cinema tickets?

The attendee must provide the full credit card number or the order confirmation email at the box office to retrieve your tickets.

Will there be a standby line for sold-out screenings?

For specialty screenings, available seats will be sold to the standby line on a first-come, first-served basis just before the start of the show. We do not offer a cancelation line for first run films.

Are rush tickets available?

Student rush movie tickets are only available for purchase in person at the box office. Visit BAM.org/rush for more information.

Does the time posted for the start of the movie include coming attractions?

Coming attractions start before the posted time and the film begins five minutes after the posted time.

How do I contact the lost and found for BAM Rose Cinemas?

Items lost in the cinemas will be held same day at the cinema entrance. After that you may inquire with the Peter Jay Sharp stage door at 718.636.4150 . Wallets, phones, and credit cards will be held by cinema management, who will contact patrons directly.

What accommodations are offered at BAM Rose Cinemas?

BAM Rose Cinemas, located in the Peter Jay Sharp Building, are accessible. The Peter Jay Sharp Building—home to the Opera House and Cinemas—has accessible restrooms on all levels. The Peter Jay Sharp Building has elevators for full access to all levels.

Available for all films upon request*

  • ・Headsets that amplify the audio of films
    Available for select films upon request
  • ・Sony closed-captioning glasses
  • ・Descriptive audio track
  • ・BAM will provide on-ear headphones to give out to customers for the descriptive audio tracks, and also has disposable sanitary covers for the headphones themselves.
  • ・Customers are welcome to use their own wired headphones with a standard 3.5mm jack.
    There is no Bluetooth compatibility.

*Contact info@BAM.org or 718.636.4100 x1 for a complete listing of screenings that offer Sony closed-captioning glasses and descriptive audio tracks

Listening devices are available for all presentations at BAM Rose Cinemas. Sony closed caption glasses are available for some features screened in DCP, subject to availability. They can be picked up at the BAM Rose Cinemas box office. Contact us at info@BAM.org for more information.