The Fine Print

Frequently Asked Questions: Cinema


What do cinema tickets cost?

  General Admission Level 1-3 Members Level 4 & 5 Members and Patrons Students (Mon-Thu) / Seniors/Veterans
Regular screenings $15 $7.50 Free $11
3D screenings $18 $9 Free $14
BAMkids Movie Matinees $10 adult /$7child $7.50 Free n/a

Special screenings:
BAMcinemaFest and BAMkids Film Festival Varies $5 off $5 off n/a
HD screenings / lectures $34/$28 $5 off $5 off n/a
Special film events (Q+As, sneak previews, etc.) Varies $5 off $5 off $4 off

* There is a $1.50 fee per cinema ticket. Fees are waived for members level 2 and up. Click here for more information on member benefits.

How do Level 4 and 5 members or Patrons secure movie tickets?

No ticket purchase is required. If you are a Level 4 (free admission for one) member, Level 5 (free admission for two) member, or Patron (free admission for two), simply present your membership card and valid photo ID at the BAM Rose Cinemas entrance. Space is held for Level 4 and above members, even for sold-out screenings. We recommend arriving at least 20 minutes prior to the film's start time. Additional tickets must be purchased at full price. Tickets to BAMcinemaFest, BAMkids Film Festival, and other special screenings are discounted but not free for Level 4 and above members. Other exceptions may apply; see for full details.

I didn’t receive a confirmation email for my cinema tickets. What should I do?

Please check your spam folder or other email account that may be associated with your BAM account. You can also retrieve your tickets at the BAM Rose Cinemas box office or ticket kiosks with the credit card used in the purchase. To verify that your purchase was completed, please contact BAM Ticket Services at 718.636.4100.

I lost my cinema tickets, which I purchased at the box office. Can I get duplicates?

Unfortunately lost physical tickets cannot be replaced. If you have not picked up tickets that you purchased online, you can retrieve them at the box office or ticket kiosk.

Can I exchange my tickets for another movie or screening time?

The BAM Rose Cinemas box office may accommodate your request, depending on availability.

Can I have someone else pick up my cinema tickets?

The attendee must provide the full credit card number or the order confirmation email at the box office to retrieve your tickets.

Will there be a standby line for sold-out screenings?

For specialty screenings, available seats will be sold to the standby line on a first-come, first-served basis just before the start of the show. We do not offer a cancelation line for first run films.

Are rush tickets available?

Student rush movie tickets are only available for purchase in person at the box office. Visit for more information.

Does the time posted for the start of the movie include coming attractions?

Coming attractions start before the posted time and the film begins five minutes after the posted time.

How do I contact the lost and found for BAM Rose Cinemas?

Items lost in the cinemas will be held same day at the cinema entrance. After that you may inquire with the Peter Jay Sharp stage door at 718.636.4150 . Wallets, phones, and credit cards will be held by cinema management, who will contact patrons directly.